HESTER NEURALINK / CONTACT INFORMATION
CONTACT INFORMATION
CONTACT INFORMATION
Last Updated: August 20, 2026
At Hester NeuraLink Analytics LLC, we want customers to know exactly where to turn when they need help with a product or order.
Our customer service team can assist with questions concerning mobile accessories, compatibility, payments, shipping, returns, refunds, and general store matters.
Company Information
Hester NeuraLink Analytics LLC
125 E 3rd St
Covington, KY 41011
United States
Customer Service Email
Email is our primary published customer-support method.
For faster assistance with an existing order, please include your order number.
What We Can Help With
You may contact us regarding:
- Product compatibility;
- Phone-model questions;
- Charging accessory questions;
- Order status;
- Shipping and tracking;
- Address corrections;
- Cancellations;
- Returns;
- Refunds;
- Exchanges;
- Damaged merchandise;
- Incorrect products;
- Payment questions;
- Privacy requests;
- General store support.
Product Compatibility Assistance
If you are unsure whether an accessory will work with your device, please provide information such as:
- Device manufacturer;
- Phone model;
- Device generation;
- Connector type;
- Relevant product you are considering.
Please do not send unnecessary sensitive personal information when requesting compatibility assistance.
Returns
Please contact us before sending a product back.
Return requests can be submitted to:
Our team will review the request and provide the applicable return instructions.
Privacy Requests
Questions regarding personal information or applicable privacy rights may also be sent to:
Please identify the request as a privacy matter so it can be reviewed appropriately.
Legal Communications
Legal communications relating to the operation of our online store may be directed to:
Hester NeuraLink Analytics LLC
125 E 3rd St
Covington, KY 41011
United States
Email: support@hesterneuraLink.shop