TERMS OF SERVICE

Last Updated: August 20, 2026

These Terms of Service govern your access to and use of the online store operated by Hester NeuraLink Analytics LLC, including purchases of mobile phone accessories and related products.

Throughout these Terms, “we,” “us,” “our,” and “Hester NeuraLink Analytics LLC” refer to Hester NeuraLink Analytics LLC.

By accessing our store, placing an order, creating an account where available, or otherwise using our services, you agree to these Terms together with the policies referenced throughout our website.

If you do not agree with these Terms, you should not use our store or submit an order.

1. Eligibility and Lawful Use

You may use our website only for lawful purposes.

By completing a purchase, you represent that you are legally capable of entering into the transaction or are acting with appropriate authorization.

You must not use our store to:

• Commit fraud or other unlawful activity;
• Submit payment information you are not authorized to use;
• Attempt unauthorized access to customer accounts or systems;
• Introduce malicious software or harmful code;
• Interfere with website security or functionality;
• Misrepresent your identity;
• Infringe intellectual-property or privacy rights;
• Use automated methods to improperly extract protected store content.

We may restrict access or decline transactions when reasonably necessary to protect our customers, payment systems, or business.

2. Mobile Accessory Products

Our store specializes in mobile phone accessories and related products.

Our selection may include products designed for specific:

• Phone models;
• Device generations;
• Connector types;
• Screen dimensions;
• Charging standards;
• Mounting systems;
• Wireless charging systems.

Product availability and categories may change as mobile technology develops.

3. Compatibility Responsibility

Mobile accessory compatibility is an important part of the purchasing decision.

Customers are responsible for reviewing product compatibility information before checkout.

Where a product is model-specific, the customer should confirm the correct:

• Manufacturer;
• Phone model;
• Model generation;
• Connector;
• Size;
• Relevant technical specification.

A product designed for one device is not automatically compatible with another device that appears visually similar.

If you are unsure about compatibility, please contact:

support@hesterneuraLink.shop

before purchasing.

We will make reasonable efforts to assist based on the information you provide.

4. Product Information

We aim to provide useful and reasonably accurate descriptions, photographs, specifications, measurements, and compatibility information.

Minor variations may occur because of:

• Manufacturing tolerances;
• Production updates;
• Screen settings;
• Lighting;
• Photography;
• Packaging changes.

Customers should rely on written compatibility and specification information where those details are important to the purchase.

5. Orders

Submitting an order represents your request to purchase the merchandise selected during checkout.

An automated confirmation does not necessarily mean that all payment, inventory, fraud-prevention, and fulfillment checks have been completed.

We may decline, hold, or cancel an order for legitimate reasons, including:

• Payment authorization problems;
• Suspected fraud;
• Inventory errors;
• Incorrect shipping information;
• Duplicate transactions;
• Obvious pricing errors;
• Technical errors;
• Delivery restrictions.

If we cancel an order after collecting payment, the applicable amount will be refunded.

6. Pricing and Taxes

Prices displayed through our store may change for future orders.

The price shown at checkout generally applies to the transaction submitted at that time, subject to correction of obvious errors where permitted by law.

Applicable taxes, shipping charges, or discounts may be calculated during checkout.

7. Payment

Customers must use a valid payment method that they are authorized to use.

Available payment methods may include PayPal and major credit or debit cards when displayed during checkout.

Payment processing may be performed by independent authorized payment providers.

Additional information appears in our Payment Policy.

8. Order Processing and Shipping

Orders normally require approximately:

1–2 business days for processing

After shipment, estimated carrier transit is generally:

1–2 business days

These periods are estimates and are separate from one another.

Carrier disruptions, weather, address problems, holidays, and other circumstances outside our reasonable control may affect delivery.

Please review our Shipping Policy for complete details.

9. Order Cancellations

If you need to cancel an order, contact us as quickly as possible.

We will attempt to stop fulfillment if the order has not already shipped.

Cancellation is not guaranteed once fulfillment or carrier transfer has occurred.

If shipment has already occurred, the order may need to be handled under our Return & Refund Policy.

10. Returns and Refunds

Eligible products may be returned within 30 days after delivery, subject to the requirements stated in our Return & Refund Policy.

Returns may be refused or adjusted where permitted by law if merchandise has been significantly used, altered, damaged by the customer, or returned incomplete.

11. Product Installation and Use

Customers should follow any instructions, labels, compatibility guidance, charging specifications, installation instructions, or safety information supplied with the product.

Accessories should not be forced onto incompatible devices or used outside their stated purpose.

For charging or powered accessories, customers should ensure that the device, cable, adapter, voltage, and charging specification are appropriate for the intended use.

12. Intellectual Property

Original material belonging to Hester NeuraLink Analytics LLC may include:

• Branding;
• Logos;
• Original product descriptions;
• Website copy;
• Graphics;
• Store layouts;
• Photographs owned by us;
• Marketing materials.

You may not commercially reproduce, redistribute, impersonate, or falsely claim ownership of our protected materials without authorization.

Third-party trademarks and product names remain the property of their respective owners.

13. Customer Reviews and Content

Customers may have the opportunity to provide reviews, images, comments, or feedback.

You must have the right to submit any material you provide.

Customer content must not knowingly be:

• Fraudulent;
• Unlawful;
• Infringing;
• Malicious;
• Deceptive.

We may moderate or remove content that violates applicable requirements.

14. Third-Party Services

Our store may depend on independent companies for services including:

• Ecommerce technology;
• Payments;
• Shipping;
• Fraud prevention;
• Analytics;
• Customer communications.

Independent providers may maintain their own terms and privacy practices.

15. Website Availability

We aim to maintain reliable website access but cannot promise uninterrupted availability.

Maintenance, software changes, network issues, security measures, or independent provider outages may temporarily affect access.

16. Disclaimer of Warranties

To the extent permitted by law, the website is provided based on its available functionality.

Nothing in these Terms removes warranties or consumer protections that cannot legally be excluded.

Any manufacturer warranty that accompanies a particular product remains subject to the manufacturer's applicable terms.

17. Limitation of Liability

To the maximum extent legally permitted, Hester NeuraLink Analytics LLC will not be responsible for indirect, incidental, special, or consequential losses where such limitation is enforceable.

Nothing in these Terms excludes liability that applicable law prohibits us from excluding.

18. Governing Law

To the extent permitted by applicable law, these Terms are governed by applicable laws of the Commonwealth of Kentucky and the United States.

Mandatory consumer protections that legally apply to a customer remain unaffected.

19. Severability

If one provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Changes to These Terms

We may update these Terms as our products, technology, store operations, or legal obligations change.

The revised version will be published with an updated revision date.

21. Contact

Hester NeuraLink Analytics LLC
125 E 3rd St
Covington, KY 41011
United States

Email: support@hesterneuraLink.shop